Posts Tagged ‘Design’

Tech is Creating a Reality Distortion Field

Almost anyone with a WiFi connection can tell you technology has changed the way people behave and interact with each other, both online and IRL. It’s no mystery that social networks have had a profound impact on society as a whole. What’s not being talking about, at least no often enough, is how tech as…

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Avoiding Analysis Paralysis

Have you ever fallen victim to analysis paralysis? I bet you have. Not sure what that is? Here’s an example: You’re on the condiments isle of your local grocer looking at 30 different jars of jelly. Some say organic on the label, while others have obscene amounts of sugar. You narrow your search for the…

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Design is not that Important

John Maeda, former MIT professor and renown designer, sent shivers down the spines of designers everywhere in his recent Design in Tech Report when he made the bold statement “…in reality, design is not that important.” For years designers have been lobbying for, and getting, more authority and influence over how things get made. Overall that’s a…

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Human-centered Design isn’t just for digital businesses

Executives in legacy businesses, particularly those who aren’t digital-first, often ask me how human-centered design can help them when they aren’t shipping digital products. Look no further than the retail fashion chain Zara.  With over 2200 retail locations you might imagine the logistics and supply chain issues Zara faces are daunting. And you’d be right.…

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When Business Goals ≠ User Goals

Twelve years ago at a SXSW afterparty Jeremy Keith, a fellow designer, first told me about “Twitter”. It was just a fledgling text message service at the time. At his encouragement, at 1:28 PM on March 10th 2007 I sent a text message to 40404 (this still works, btw) which read simply “Eating lunch“. Twitter…

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The Business Value of Design

Look at the last 5 years. The black line is the S&P 500. The colored lines are companies who use human-centered design and design thinking as a core product strategy. Great design process drives real results. The trick is aligning the business goals with the goals of the customer. An unavoidable fact of the digital…

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The Biggest Design Problem on the Internet

Authentication. Or in everyday terms, usernames and passwords. We all have too many, and managing them is a major pain. That pain is exponential for companies who have to manage credentials for their employees. I’ve seen corporate IT managers pull their hair out (literally) over one lazy employee’s weak password bringing down a network. We…

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Solid vs. Outline Icons: Which Are Faster to Recognize?

No doubt you’ve seen lots of icons while using your favorite websites and apps. Have you ever thought about which icons are easier to recognize? Icons are one of those little details that can make or break the experience of using an app. They need to be easy to recognize in all sorts of situations,…

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The Best Design Advice is 200 Years Old

Every once in a while something from the past becomes front and center again. History repeats itself, and all. Such is the case with John Ruskin. Never heard of him? You’re not alone. I first heard of Ruskin years ago. The article linked below brought him back into focus. Read this, then read that. Ruskin…

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4 Steps to a Human-Centered Business Model

Understanding what people want and designing things that satisfy them is the most powerful way to achieve business goals. Whether you’re selling products or services, you might find that traditional marketing isn’t working as well as you’d hoped. No matter how good your product or service is, you might have trouble grabbing and keeping the…

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