Lab Notes

A glimpse into what we're up to and how we think.

Your Cyclical SDLC is a Downward Spiral

By Katherine Rosenkranz | March 7, 2017

At some point in my life, software stopped being an app on a CD-ROM that you bought in a cereal-sized box, and started being a web-based thing pulled up in an internet browser. At subsequent points in my life, I worked on software products – from conception to delivery – with a trusty old Software…

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Value-First Communication

By Katherine Rosenkranz | January 31, 2017

Communication is one of those tricky things that we only notice when it’s done poorly. As a marketer, you know the product you’re positioning has value. But do you know how to effectively communicate that value to your customers and prospects? “Because I told you so” may work for parents, but it won’t get you…

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ROWE Your Boat

By Jennifer Fix | December 13, 2016
A fleet of ROWE boats where everyone contributes to the Results Oriented Work Enviornment

Most of us have worked in several environments over the course of our professional tenures. Every office is different, with individual subcultures, expectations, “vibes” and jargon. And with those differences come preferences. And with those preferences come challenges. I’m sure you have a running mental list of things you’ve loved and not-so-much loved about your…

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Why We’ve Gone Gadget Free at Meetings

By Jennifer Fix | November 10, 2016

Yeah, you read that right: our digital agency has gone gadget free at meetings. Take a deep breath, all ye techies, this is the best decision we’ve made since coffee, and I’ll tell you why. Let’s start with some brain science. Assuming you haven’t been living under a rock – no judgment to rock dwellers…

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48in48: A weekend working for a great cause

By Devin Lee | November 2, 2016
All the 48in48 volunteers at General Assembly

Everybody’s Working for the Weekend On October 21, a swarm of eager designers descended on General Assembly, Atlanta. Volunteers from design and development shops of all shapes and sizes had signed up to donate their weekends, and it couldn’t have been for a better cause. 48in48 was founded two years ago with the deadline-direct mission…

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Obsess Over Your Customers, Not Your Competition

By Jennifer Fix | October 25, 2016
customers and users

TL;DR – Your customers will be able to tell you more than your competitors ever will. Obsess over your customers – past, current and future – not your competition, and the results will speak for themselves. —  I spend a lot of time talking to clients. Most of that time is spent discussing strategy and…

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Discovery Project Protocol

By Devin Lee | September 16, 2016
J Cornelius on Ctrl+Click Podcast Discovery Project Only

TL;DR – A paid discovery project must provide the basis for decisions down the line – taking the time to establish competitive, market, and consumer insights will show you the way forward. Audio and transcript here. J was recently interviewed on a hyper-focused episode of the Ctrl+Click podcast, concentrating on Discovery Projects. Hosted by the…

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Keep eCommerce Findability in Mind

By Katherine Rosenkranz | September 9, 2016

Replacing Shoes, Replacing Shopping Habits The story starts with a pair of Sam & Libby sandals I honestly didn’t think I would like from Target. I was hesitant to join the metallic shoe trend, but these were a tactful mix of multiple metallics (how could I choose just one of silver, gold and copper) and…

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Design Driven

By Devin Lee | September 2, 2016
Design Driven Hump Day Exchange Podcast Episode 2

J sat down last week for a chat with Sandbox ATL’s Scott Henderson on the Hump Day Exchange Podcast. After an intro that mentions his holy trinity (whisky, cigars, and the Big Green Egg) the first 15 minutes are J’s time in the hot seat. The other panelists on this episode, fittingly themed Design Driven, are Amanda Rhein…

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Shop Talk: 6 Digital Strategy Tools We Love

By Jennifer Fix | August 22, 2016
digital strategy tools arranged on a desk

In 2016, your business cannot be successful without a strong digital strategy. But as we all know, the hard part is the execution, not the strategy. When you boil it down, your digital strategy is only as strong as the tools you use to execute it. Having spent a significant amount of time investigating and…

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